Your data and rights

Download everything

Sign in and open Settings. "Download my data" produces a single JSON file containing your profile, experience records, CV entries and extracted text, saved jobs, application questions and answers, cover letters, coaching history and a summary of your subscription.

Delete everything

Settings also offers permanent deletion. When you confirm, Aplara cancels any live subscription, removes every CV file from storage, deletes your database records and removes your sign-in identity. Old sessions stop working immediately. Afterwards we keep only what the law or a possible dispute needs, with none of your content: a receipt recording that the deletion happened; payment and tax records for 6 years; and a record of the consents you gave and terms you accepted for 6 years, linked only to a scrambled form of your email address. Encrypted backup copies expire automatically within 35 days.

Deletion cannot be undone and we cannot restore an account afterwards. Download your data first if you may want it.

Correcting information

Everything Aplara holds about you can be edited in the app: profile in Settings, experience in your experience library, and job or application content on each application page.

Other requests

For anything not covered above — objection, restriction or a question about a decision — contact privacy@aplara.com. We respond within one month, as UK data protection law requires, and will tell you if a complex request needs longer.

Complaints

Please tell us first at privacy@aplara.com; we'll acknowledge your complaint within 30 days. You can also complain to the UK Information Commissioner's Office at ico.org.uk.