Contact

Last updated: October 2026

Support

For help with your account, billing or the service, email support@aplara.com. We read every message and reply as soon as we can. Please include the email address of your Aplara account so we can find it.

Privacy and data requests

For questions about your personal data or to exercise a data-protection right, email privacy@aplara.com. Many rights are self-service — see Your data and rights.

Complaints

To make a complaint, email complaints@aplara.com and follow our complaints procedure.

Keep your account safe

Never email us your password, a sign-in or authentication code, payment-card details, or highly sensitive information such as health, criminal-record or immigration documents. We will never ask for them.

Who we are

Aplara is a trading name of Splice Engineering Limited. Registered in England and Wales, company number 08179062. Registered office: 3 Bickerton Close, Birchwood, Warrington, England, WA3 6LS.